How TEN‑24 Works

TEN‑24 is a national emergency tyre breakdown service for trucks, trailers and buses — available 24/7, 365 days a year. One call gets you roadside support, coordinated fast, and handled by trusted technicians across more than 200 locations Australia-wide.

How it Works

Register your fleet

If you’re running Giti or Double Coin tyres, contact your dealer or our team to register your vehicles with TEN‑24.

Breakdown? Call 1800 00 1024

We’re on call every day, all day. Our team identifies your location, confirms your status, and dispatches the nearest technician.

We fix it. You’re back on the road

We manage the job from start to finish — aiming for completion within 3 hours. You’ll get a clear record and know exactly what was done.

What’s Included

If your vehicles are registered with TEN‑24 and fitted with approved Giti or Double Coin tyres, you’ll unlock priority access to:

$0 call-out fees — even after hours
Discounted labour and repair rates
Fixed pricing you can rely on
Access to trusted local technicians across Australia
Centralised dispatch through a dedicated 24/7 call centre

There’s no waiting around, no chasing local service trucks, and no inflated after-hours charges. You make one call — we handle the rest.

How To Join

Getting started is simple — and once you’re set up, you’re covered across the country.

In Store

Join through any participating TEN‑24 service provider. They’ll confirm your tyre fitment and register your assets on the spot.

Online

Lodge an enquiry via our contact page and our team will get in touch to help you through the process.

By Phone

Prefer to speak with someone? Call 1800 001 024 and we’ll walk you through how to get your vehicles covered.

What It Costs

All Prices are excluding GST

1-49 Vehicles or Trailers = $70 per registration per Annum

50-99 Vehicles or Trailers = $60 per registration per Annum

100 Plus Vehicles or Trailers = $50 per registration per Annum

Example:

Prime Mover & Trailer = $140 per Annum; B-Double = $210 per Annum etc.

Membership Benefits (PLATINUM)

Registered Assets (On Approved Giti & Double Coin Product)

This covers trucks, trailers or buses on Giti or Double Coin tyres. All Prices are excluding GST

Business Hours

Mon – Fri 8 am – 5 pm

Call-Out Fee
FREE
Labour (per 15 mins)
FREE
Puncture Repair
FREE
Tyre Disposal
FREE

After Hours

Mon – Fri: after 5 pm; Weekend & Public Holidays

Call-Out Fee FREE
Labour (per 15 mins) FREE
Puncture Repair FREE
Tyre Disposal FREE

Membership Benefits (GOLD)

Registered Assets on Non Approved Product

All Prices are excluding GST

Business Hours

Mon – Fri 8am – 5pm; Sat 8am – 12pm

Call-Out Fee $192.50
Labour (per 15 mins) $22.95
Puncture Repair $40.95
Tyre Disposal $30.95

After Hours

Mon – Fri: after 5pm; Weekends: after Sat 12pm

Call-Out Fee $385.00
Labour (per 15 mins) $38.50
Puncture Repair $40.95
Tyre Disposal $30.95

Non Member / COD (SILVER)

On Approved Giti & Double Coin Product

This covers trucks, trailers or buses on Giti or Double Coin tyres.

All Prices are excluding GST

Business Hours

Mon – Fri 8am – 5pm; Sat 8am – 12pm

Call-Out Fee $218.75
Labour (per 15 mins) $34.03
Puncture Repair $43.95
Tyre Disposal $33.95

After Hours

Mon – Fri: after 5pm; Weekends: after Sat 12pm

Call-Out Fee $437.50
Labour (per 15 mins) $43.75
Puncture Repair $43.95
Tyre Disposal $33.95

Non – Member / COD (BRONZE)

Non Approved Product

All Prices are excluding GST

Business Hours

Mon – Fri 8am – 5pm; Sat 8am – 12pm

Call-Out Fee $245.00
Labour (per 15 mins) $38.11
Puncture Repair $46.95
Tyre Disposal $36.95

After Hours

Mon – Fri: after 5pm; Weekends: after Sat 12pm

Call-Out Fee $490.00
Labour (per 15 mins) $49.00
Puncture Repair $46.95
Tyre Disposal $36.95

join the success

The Smarter Way to Handle Tyre Breakdowns

Running without a breakdown plan costs more in the long run — in downtime, delays, and lost hours on the road.

With TEN‑24, you’ve got a system that works.

Call 1800 00 1024 or get in touch to register and get your fleet covered.