How it Works

  • Tyre problem – you require emergency assistance
  • You call TEN-24 central control room on 1800 00 1024 for service assistance
  • TEN-24 arranges service for you and provides you with the service provider’s estimated time of arrival
  • The service provider will respond to the TEN-24 call and get your vehicle back on the road as quickly and economically as possible
  • We will keep you informed: confirm ETA for the service provider; advise of job progress; upon completion, our system will email completed job details to the Service Manager of the fleet and or the account holder / retailer

Rapid response to your emergency via Australia’s largest support network of truck tyre specialists.

Personal 24 hour telephone support by trained experts that will stay in constant contact with you until you are back on the road again.

Special offers from time to time exclusive to TEN-24 members only




FREE support if you choose Tyres4U approved products: Double Coin, Giti and Yokohama truck tyres purchased through the TEN-24 dealer network.


How to Join

Once you are a member you can be assured that TEN-24 will fix your breakdown faster and cheaper than any other network ….

In store 

You can join though any participating TEN-24 service provider

by phone 

1800 00 1024

Pricing

popular

Members Pricing

TEN-24 member who needs emergency roadside truck tyre service anywhere in Australia on a Double Coin, Giti or Yokohama truck tyre, purchased from a TEN-24 Tyre Service/Provider.

  • No call out fees – 24/7 -$0
  • No labour service charges – $0
  • No puncture repair costs – $0
  • Replaced tyre disposal cost – $0

Membership Fees:

1-49 vehicles (per registration) $70 plus GST

50-99 vehicles (per registration) $60 plus GST

100+ vehicles (per registration) $50 plus GST

Non-Members Pricing 

TEN-24 member who needs emergency roadside truck tyre service anywhere in Australia on a different tyre brand (i.e. not Double Coin, Giti or Yokohama truck tyre).

Business hours: Mon – Fri 8am – 5pm; Sat 8am – 12pm

  • No call out fees – $0
  • Labour service charges * – $100/hr (min. 1 hr); then $25 per 15 min
  • Puncture repair costs inc. fitting – $30
  • Replaced tyre disposal cost – $25

After hours: Mon – Fri: after 5pm; Weekends: after Sat 12pm

  • Call out fee – $150
  • Labour service charges * – $100/hr (min. 1 hr); then $25 per 15 min
  • Puncture repair costs inc. fitting – $30
  • Replaced tyre disposal cost – $25

Non TEN-24 members:

If not a TEN-24 member, an extra $150 non-member surcharge fee applies which includes 12 months membership. All charges for non TEN-24 members must be paid by credit card before job commences and all service charges apply.